Your AI agents need a supervisor.
Agents get most things right most of the time. The rare mistakes are the expensive ones. AIVO Operators review what your agents do, catch errors before your customers do, and handle what agents can't.
The agent quoted the Gold-tier limit. This customer is on Silver, which covers up to $25,000.
The human layer your agents are missing
Daily review
Operators read your agents' conversations and outputs every day and score them for accuracy.
Exception handling
When an agent gets stuck or hands off, a person picks it up and finishes the job.
Escalation
Anything risky or sensitive goes to the right person on your team, with the context attached.
Retraining notes
Patterns in the mistakes become specific fixes for your agents' instructions and knowledge.
Prove it first with a 30-day pilot
Step 1 · Pilot
$5,000Thirty days. We audit every agent you run, measure how accurate each one is today, and hand you a baseline quality scorecard you keep either way.
Step 2 · Ongoing
$3,000/mo + from $400 per agent
Daily supervision against three written targets. 3-month minimum after the pilot.
What counts as one agent: one AI system with its own instructions and job, such as a support bot or a scheduling assistant.
Three targets, in writing
- Escalations handled within 4 business hours
- Agent conversations reviewed every day
- A monthly accuracy scorecard for every agent
Each missed target earns a 10% credit on that month's fee, up to 30%.
Know how accurate your agents really are.
In 30 days you'll have a full audit and a baseline scorecard, whether or not you continue.